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FAQs

FAQs

We’ve provided a list of answers to questions we frequently receive regarding our services and other activities related to cremations. If you don't see the answer to your question here, feel free to contact us. We'd be happy to give you more information and clarify any of your concerns.

What do I do when a death occurs while out of town or away from home?

What do I do when a death occurs while out of town or away from home?

It’s important that you contact the local medical authorities first (as well as the police, if appropriate), and then make sure to give us a call as soon as possible. We will work with you to make the necessary arrangements to get you and your loved one back home as quickly and easily as possible. Calling us will also help you to avoid duplication of efforts and fees.

What do funeral directors do?

What do funeral directors do?

A funeral director is a licensed professional who specializes in all aspects of cremation and related services. They provide support to the family, guide the arrangement of visitations and cremation ceremonies, prepare the deceased according to the family’s wishes, and ensure that everything goes according to plan. They also arrange for the removal and transportation of the deceased throughout the process and assist families with any legal or insurance-related paperwork they might need to file. They’re experienced at recognizing when an individual is having an extremely difficult time coping with a loss and can provide extra support and recommendations for professional help if needed.

What Is Cremation

What Is Cremation

Cremation is not a type of funeral service or final disposition. It is the process of reducing the body to bone fragments through the use of extreme heat.

How long does the cremation process take?

How long does the cremation process take?

This will vary depending on the individual and the casket or container used, but usually takes about 3-5 hours.

Is a Casket Required for Cremation

Is a Casket Required for Cremation

Most states require an alternative cardboard or wood container, however, a casket is not required and some states do not require any container at all.

How can I be sure that the remains I receive are those of my loved one?

How can I be sure that the remains I receive are those of my loved one?

Cremation of multiple people at the same time is illegal in the U.S. and many other countries, so the cremation chamber is not designed to hold more than one person at a time. In addition, cremation is a regulated process with strict procedures we follow to ensure we’re holding our services to the highest standard possible. All necessary paperwork and fees must be completed with local authorities, and then a checklist is completed at the crematory. A metal disk with a unique ID number accompanies your loved one from the time we receive the person throughout the cremation process, and after cremation occurs we attach the metal disk to the bag containing the ashes. Knowing the level of respect and meticulous care with which we treat your loved one, you can rest assured that you are receiving only your loved one’s ashes.

What do cremated remains look like?

What do cremated remains look like?

Cremains look similar to coarse sand and are light grey or white colored. The weight of cremains from an average adult will be somewhere between 7 and 8 pounds.

Where can I scatter my loved one's cremated remains? Are there any restrictions?

Where can I scatter my loved one's cremated remains? Are there any restrictions?

In general, the government does not regulate the scattering of ashes. Most public parks, including national parks, ask that you submit a formal request and may have restrictions on where you can scatter. If you wish to scatter on private land, consult the landowner first. In most cases, as long as you do your due diligence about checking for rules beforehand and are considerate, it’s more of a “don’t ask, don’t tell” policy.

What is a columbarium?

What is a columbarium?

A columbarium is a place for the interment of urns containing cremated remains. They’re often located in mausoleums, chapels, or memorial gardens, and contain numerous small compartments, or niches, designed to hold urns.

What can I do to help the bereaved after services?

What can I do to help the bereaved after services?

The grieving process doesn’t end with the cremation, and it will take time for the bereaved to heal. The family will need your support for months to come, so make sure to check in on a regular basis. Drop a note, make a phone call, and continue to invite them when you make social plans; they’ll let you know if and when they are ready to participate. Reach out to the family on special occasions, like birthdays or anniversaries, especially during the first year following their loss.

What should I say when I run into the bereaved in public?

What should I say when I run into the bereaved in public?

What you’ll say depends upon whether or not you’ve already had contact with the bereaved. If you’ve already offered your condolences, or attended the visitation or service, simply greet the bereaved warmly and express an interest in their wellbeing. If this is your first meeting since the death and you’re in a public setting, it’s best not to bring up the death directly. Instead, say something like, “I understand these must be difficult days for you,” and perhaps ask about when might be a good time to visit, or suggest that you meet for lunch.

Sunflower Cremation
Phone: (954) 824-6001

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